Returns & Exchanges
At Waves AU, we want you to love your coastal style, which is why we offer a 30-day return policy for all unworn items in their original condition. Whether you need a different size or a full refund, our streamlined process ensures you can shop with absolute confidence.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely place your items in their original packaging, ensuring all tags remain attached and the garment is in its original, unworn state.
- 3.Post Your Return
Affix the provided prepaid shipping label to your parcel and drop it off at any Australia Post location or designated collection point.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.
