Frequently Asked Questions
Everything you need to know about shopping with Waves AU.
How long does shipping take within Australia?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days for most metropolitan areas.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, swimwear and earrings cannot be returned unless faulty.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you offer international shipping?
Yes, Waves AU ships worldwide. International delivery times vary by location but generally take between 7-14 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and flexible payment options including Afterpay and Klarna.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.